Things We Don't Do
"Team Work Produces Quality Cleaning"
Let's work as a team!
Heavy Lifting
"Furniture & Appliances"
To ensure our employee's safety, we do not lift heavy objects over 30lbs. If cleaning is required behind appliances and furniture please arrange in advance to have it done. This should be done before cleaning begins. If moving of furniture and appliances aren't done we will clean accessible spaces around furniture and appliances.
Animal Droppings
& Chemicals
We encourage our clients to clean up animal droppings before cleaning begins. We do not clean up animal waste products {faeces}.
Chemical spills are out of our cleaning jurisdiction. Therefore, it's recommended that you hire a chemical spill vendor whose equipped for the job. Our main focus is on general house cleaning duties that doesn't include chemical spills.
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Pets & Employee
Safety
To ensure maximum cleaning productivity from our cleaners we recommend keeping your pets in a safe and secure location. Pets should be kept in cages, tanks or in an area away from danger while cleaners are working.
This safety net will protect your pets as well as our cleaners from possible incidents that can occur.
Let's start with some safety measures:
Next, Review
Things We Don't Do:
Unloading the Dishwasher:
We would love to assist with the unloading of your dishes from the dishwasher. However, due to liability issues of possible incidents occurring such as broken dishes we do not unload dishwashers. As much as we would like to assist our cleaners will not know 100% where your dishes should be stored. It's also frustrating not knowing where your favorite mug or plate is stored. Therefore, to avoid confusion and incidents we're happy to assist with general cleaning tasks.
Cleaning Dishwashers and Washing Machines:
Cleaning of dishwashers and washing machines can be time consuming. Dishwashers and washing machines can carry odors over time if not cleaned regularly. Therefore, we prefer to focus on general cleaning of your house or apartment. DIY Cleaning Tip: add 1 cup of white vinegar and run a cycle on hot. Once complete, run one more time to remove any leftover vinegar. This should remove any smell. Then any leftover particles can be wiped away.
Garages & patios:
Garage and Patio cleaning can be time consuming and rigorous. Garages used for personal storage can become a hazardous workspace for our cleaners. Garages and Patios typically requires power washing to remove months or years of build up. We do not carry equipments necessary to clean Garages and Patios such as a pressure washer. Therefore, we do not offer cleaning services for patios and garages.
Detailed carpet and floor cleaning:
Carpet Cleaning and floor cleaning outside of our regular cleaning routines adds on extra cleaning time and energy output. Our normal floor cleaning routine consist of sweeping, mopping and vacuuming. Duties out of our scope of practice such as floor waxing, wax stripping and carpet steam cleaning are normally handled by professionals who specializes in those areas.
Branding
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Storytelling
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DESIGN
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Consulting
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Light bulbs & lighting fixtures
Light fixtures are delicate pieces. Therefore, we refrain from cleaning light fixtures and light bulbs. We will not wet wipe light bulbs. Delicate light fixtures can possibly increase incidents during the cleaning process. There's also the issue of employee safety which prohibits us from performing cleaning duties out of our general cleaning routines.
Bed Bug and Other Insects
Pest control remediation should be handled by professional exterminators. We're not qualified to handle pest infestation or other issues relating to pest control. If there's an infestation within your home such as bed bugs your services will be placed on hold until the issue is resolved by a pest control specialist. Carpets should be professionally cleaned if there's an infestation. Once your residence is free of bed bugs your services will resume as normal.
Odor removal and remediation
Odor remediation issues such as removing strong odor from animal waste, smoke, mold and other odor dilemmas are out of our field of duty. At times we get requests for odor remediation by clients and potential customers. We would love to assist with odor issues. However, specialist who are equipped to handle removal and remediation of odors should take on such role. It's best to consult an odor-remediation company to further assist with the issue at hand.
Outside or very high-up windows:
Outside windows can require ladders and special equipment to clean properly. Our teams are only set up to clean inside windows which can be reached. For windows greater than 6 feet high we may not be able to clean even if it’s an inside window.