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"Team Work Produces Quality Cleaning

              Let's work as a team!

Heavy Lifting

"Furniture & Appliances"

To ensure employee safety, we have a policy against lifting objects over 30lbs. If cleaning is needed behind appliances or furniture, please arrange for it to be done beforehand. It is crucial to complete this before starting the cleaning process. If furniture and appliances cannot be moved, we will clean the accessible spaces around them.


Animal Droppings

& Chemicals

It is advisable for our clients to eliminate any animal excrement prior to utilizing our cleaning services. We do not undertake the task of cleaning up animal waste. Additionally, we do not handle chemical spills, therefore it is recommended to engage a specialized vendor for such situations. 

Pets (1).png

Pets & Employee


To ensure optimal cleaning results, please secure your pets in a safe area, such as cages or separate spaces, while our cleaners work. This precaution protects both your pets and our cleaners from any potential accidents.


Next, Review Tidy Maid's
Rules for Out-of-Scope Request

Unloading the Dishwasher:

We are more than happy to help you with general cleaning tasks, but unfortunately, we cannot assist with unloading your dishes from the dishwasher. This is because we want to avoid any liability issues that may arise from potential incidents, such as broken dishes. Additionally, our cleaners may not be familiar with the specific storage locations for your dishes, which can be frustrating for you when trying to find your favorite mug or plate. To prevent any confusion or accidents, we are more than willing to assist you with other cleaning tasks

washing machine

Cleaning dishwashers and washing machines can be quite time-consuming. Over time, these appliances can develop unpleasant odors if not cleaned regularly. Hence, our primary focus is on providing comprehensive cleaning services for your entire house or apartment. As a DIY cleaning tip, you can add 1 cup of white vinegar and run a hot cycle. Afterward, run another cycle to ensure all the vinegar residue is removed. This simple method should effectively eliminate any lingering smells. Finally, any remaining particles can be easily wiped away.

Garages & patios:

Cleaning garages and patios can be a demanding and time-consuming task. Our cleaners understand that garages, especially when used for personal storage, can pose potential hazards. Additionally, the accumulation of months or even years of dirt and grime on patios and garages often requires power washing for effective cleaning. However, it is important to note that we do not possess the necessary equipment, such as a pressure washer, to provide cleaning services for garages and patios. As a result, we regretfully do not offer cleaning services for these areas.

Detailed carpet and floor cleaning: 

Carpet and floor cleaning beyond our regular cleaning procedures require additional time and effort. Our usual floor cleaning routine involves sweeping, mopping, and vacuuming, which are essential for maintaining a clean and presentable environment. However, there are certain tasks that go beyond the scope of our expertise and require specialized knowledge and equipment. Tasks such as floor waxing, wax stripping, and carpet steam cleaning are best left to professionals who have the necessary skills and experience to handle them effectively. 

Safety | Rules

Let's start with some safety measures


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Light bulbs & lighting fixtures

Cleaning high light fixtures and lights can be challenging due to their delicate nature. As a result, we avoid cleaning out-of-reach light fixtures and bulbs using wet wipes. The fragility of these fixtures can pose a risk during the cleaning process. Additionally, ensuring employee safety is paramount, which is why we limit our cleaning duties to within reach areas as part of our general cleaning routines. However, we are more than capable of cleaning small light fixtures that are easily accessible.

Bed Bug and Other Insects

Professional exterminators should be responsible for pest control remediation. We lack the expertise to handle pest infestations or any other pest control-related problems. In the event of a bed bug infestation or any other infestation in your home, our services will be temporarily suspended until a pest control specialist resolves the issue. If there is an infestation, it is advisable to have your carpets professionally cleaned. Once your residence is completely free of bed bugs, our services will resume as usual.

Odor removal and remediation

We do not handle odor remediation problems such as eliminating strong odors from animal waste, smoke, mold, and other odor-related challenges. Occasionally, we receive requests from clients and potential customers regarding odor remediation. While we would like to help with odor issues, it is important to involve specialists who are specifically trained and equipped to handle odor removal and remediation. Consulting an odor-remediation company would be the best course of action to effectively address the problem at hand.


We do not offer professional window cleaning services as part of our range of services. However, we understand the importance of maintaining clean and dust-free window sills. Therefore, we are more than capable of providing thorough dusting and cleaning of window sills as part of our general cleaning services. Our team of skilled and experienced cleaners will ensure that your window sills are free from dust, dirt, and any other debris that may accumulate over time.

We have a policy of not providing cleaning services for homes with excessive clutter that restricts leg movements.

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